Refund Policy

Last updated: 6 October 2026

We want you to be happy with your order. This policy explains when refunds apply at Digital Deals Store.

1. Cancelling before work starts

If you cancel before we begin work, we refund the full amount you paid.

2. Cancelling after work has started

If you cancel after we have started, we keep a fair amount for the work already done and refund the rest.

3. Delivered work

Once a service has been delivered and approved, it is not refundable. If something does not match what we agreed, tell us within 7 days of delivery and we will fix it, or refund the affected part if we cannot.

4. Digital products

If a digital product is not as described, contact us within 48 hours of delivery with details. We will replace it or refund you. We cannot refund problems caused by changes in a third-party platform's rules after delivery.

5. Your legal rights

If you live in the EU or UK, you may have a 14-day right to cancel. By asking us to start the service straight away, you agree that this right ends once the service has been fully performed. Nothing in this policy limits rights you have by law.

6. How to ask for a refund

Email support@digitaldealsstore.com with your name, what you ordered and the reason. We reply within 2 business days. Approved refunds are paid to the original payment method within 5 to 10 business days.